Frequently Asked Questions

Everything you need to know about shopping with Black Diamonds New York.

How long does shipping take for domestic orders?

Standard shipping within the United States typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their items sooner.

What is your return and exchange policy?

We offer a 30-day return policy for most items in their original, unworn condition. Please contact our support team to initiate a return or exchange process.

Are your diamonds ethically sourced?

Yes, at Black Diamonds New York, we are committed to ethical sourcing. All of our diamonds and gemstones are conflict-free and comply with the Kimberley Process.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7-14 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.